Microsoft’s support for Windows 10 on Xbox One has come under fire in the wake of the recent PS4 Pro update and the removal of a few Xbox One exclusive games.
The company released an update to the Xbox software platform on Thursday to remove an update that was installed by a user of the Xbox Live service.
The update was removed after the Xbox team investigated the situation.
“This is not an acceptable practice and we are working to resolve the issue as soon as possible,” Microsoft said in a statement.
“We believe this update was installed inadvertently and is no longer available.”
The move was not a huge surprise given that the Xbox Support Team has been working to remove the update from Xbox One and PlayStation 4, and the company has confirmed the update will no longer be available.
Microsoft says the Xbox app has not been updated since November and the update is no more.
“The update that removed the update was a Microsoft service that has been removed and removed from the Xbox store,” a Microsoft spokesperson told VentureBeat.
“The app is not currently available on Xbox.
We apologize for the inconvenience.”
Microsoft has removed the PS4 exclusive Crackdown 3, a first-person shooter from the PS3, from its Xbox store after it was pulled by the PS Store.
The game was removed from its digital store after a Microsoft representative confirmed that the game was no longer in the store.
Microsoft has also removed the Xbox Insider program from the Windows 10 store.